WILL THERE BE a Battery Replacement Policy?
What’s Element Vape? An area online e-commerce store which allows you to choose from thousands of different herbal choices. The website describes their product as the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you visit the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and much more. Please Novo 2 note that we strive to be an accommodating, helpful, and informative site for all our customers. Should you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To put your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you would like to place an order, please be aware that you may need to contact their support team. As well as email, you can also utilize the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in case of server outages, so you may want to call during these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you want to cancel your account, you’ll greatly appreciate the shipping refund. Our website will not allow customers to leave a poor feedback after they have ordered through our website, and exactly the same goes for placing an order through our contact number.
MAY I track my order? Yes, we do provide the tracking information for several orders. This consists of our shipping address submissions. Please be aware that people cannot accept returns on goods which have arrived to our door without our express prior approval.
Any kind of other ways to earn reward points or cash back from my Element Vape purchase? Yes, as stated above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions can be found through our website. If you’re a loyal customer, we shall reward you with even more discounts, freebies or merchandise, or even cash. We are committed to offering our customer support professionals with training and education on our products, and providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative solution to earn reward points or cash back? Yes, you should use your credit or debit card to purchase items from our website. When you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash return or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, irrespective of your shipping address. We have been still working on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures set up for returning items you could be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, due to online businesses employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as those requiring assembly.
Where can I contact the Customer Service department? Our phone number is readily available on our home page. In case you have any further questions, you may contact us whenever by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. In the event that you experience a technical problem with our product or in case you have questions about our services, you need to contact us whenever.
Will there be a warranty or guarantees? Our policy is to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. Should you experience any harm or defect while using our products, you need to notify us right away so that you can get yourself a proper replacement.